AI is only as good as the knowledge it can access. Without strong KM foundations, even the best systems falter. This session shows how AI and KM together create reliable, real-time answers that boost both customer and agent experiences.
You'll learn:
- How to modernize knowledge systems for agility and accuracy
- Ways to connect AI and KM for faster resolutions
- Real-world proof points of measurable gains in efficiency and satisfaction
See how uniting AI with structured knowledge transforms every interaction, from faster self-service to smarter agent support.
Don't miss this live one-hour event on Wednesday, February 4, 11 AM PT / 2 PM ET.
Reserve your spot for Knowledge Management and AI: Driving Smarter CX.
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