Agentic AI is moving from pilot programs to secure, enterprise deployment. This live roundtable explores how organizations are applying autonomous AI responsibly — balancing innovation with governance and control.
You'll learn how leaders are scaling agentic AI to drive measurable CX results while maintaining visibility, trust, and operational oversight.
Key discussion points include:
- Enterprise-grade agentic AI that goes beyond a pilot program
- Proven CX impact with measurable results
- Controlled autonomy with adjustable trust levels
- Governance guardrails for secure AI deployment
See how next-generation AI is delivering faster resolutions and scalable performance across the contact center.
Don't miss this live one-hour event on Wednesday, March 4, 11 AM PT / 2 PM ET.
Reserve your spot for Agentic AI in the Contact Center: From Automation to Autonomy.
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MODERATOR |
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George Downey
AI Consultant
NiCE Cognigy |
Sarika Prasad
Director Product Marketing
Five9 |
Bob Fernekees
Publisher
CRM magazine |
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