Customer support is changing fast as teams adopt AI, automation, and connected channels to deliver quicker, more reliable service. In this solo session, Dialpad will show how agentic AI and autonomous tools are reshaping communication and support with stronger outcomes and greater efficiency.
You'll see how organizations use real-world agentic AI to streamline workflows, personalize interactions, and improve customer results. The session will highlight today's most effective use cases—along with practical guidance for applying these capabilities to strengthen your own operations.
We will cover:
- How autonomous agents transform operations and customer experiences
- Real-world agentic AI applications that deliver measurable results
- Best practices for maximizing the value of agentic AI
Register Now to attend the webinar AI, Automation, and Omnichannel: Redefining Customer Support in 2026, on Wednesday, December 17, at 11 AM PT / 2 PM ET.
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SPEAKER |
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MODERATOR |
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Fabrice Della Mea
VP of Product Management
Dialpad |
Bob Fernekees
Publisher
CRM magazine |
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