AI is revolutionizing contact centers, empowering organizations to enhance efficiency, reduce costs, and deliver seamless customer experiences—all while maintaining a human touch. But how can you harness AI to drive meaningful impact in your contact center?
Join industry leaders from Verint, Rasa, NICE, and Replicant as they dive into AI-driven automation strategies that streamline workflows, optimize customer interactions, and enable agents to focus on high-value tasks. In this roundtable discussion, we'll explore:
- How to implement AI-driven solutions that solve your most pressing CX automation challenges
- The role of fast, reliable LLMs in enhancing contact center performance and customer satisfaction
- AI agents that continuously self-optimize for full-service resolution, reducing call center strain
Don't miss this opportunity to gain expert insights on delivering AI-powered CX outcomes that transform your contact center operations.
Wednesday, April 16, 2025, at 11 AM PT / 2 PM ET.
Register Now to attend the webinar Redefining Contact Center Efficiency with AI Solutions.
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MODERATOR |
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Raj Balasundaram
GVP, AI Innovations for Customers
Verint |
Alan Nichol
Co-Founder & CTO
Rasa |
Catherine Forino-Small
Director, Product Marketing
NICE |
Pieter Melotte
Product Marketing Manager
Replicant |
Bob Fernekees
Publisher
CRM magazine |
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