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As customer expectations continue to rise, proactive outbound engagement has moved from being a luxury to a critical component in delivering exceptional customer experiences. In this webinar, we will explore how proactive outbound engagement can leverage AI to anticipate customer needs and provide timely, personalized outreach. By addressing issues before they occur and delivering relevant information and support at the right moment, companies can foster stronger customer loyalty and satisfaction and deflect reactive calls to agents. We'll discuss why proactive engagement is no longer just a "nice-to-have" but a competitive necessity in today's marketplace.
Don't miss this live one-hour event on Wednesday, November 13th – 11 am PT / 2 pm ET.
Register Now to attend the webinar How Proactive Outbound Engagement Can Raise the CX Bar for Your Organization.
SPEAKERS |
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MODERATOR |
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Brian Mistretta Director of Product Marketing NICE |
Boris Grinshpun VP of Product Strategy NICE |
Bob Fernekees Publisher CRM magazine |
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