Join our panel of experts as they share their predictions and offer their expertise on the future of customer service. They will unveil the key trends that will shape customer experience, contact centers, and customer service in 2025, including sustainability, omnichannel CX, and personalization. Learn how AI, automation, and hybrid contact centers are transforming the industry.
Key Topics:
- Key trends in CX: AI, scalability, omnichannel experiences, and personalization
- AI and automation in contact centers
- Analytics and knowledge management
- Utilizing voice of customer data to drive strategies
Register Now to attend the webinar CX Megatrends to Watch in 2025 and Beyond, on Wednesday, January 15, 2025, at 11 AM PT / 2 PM ET.
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