AI is super-hyped and super-sized these days. But the reality of putting it to work effectively requires skill and expertise. Join this discussion of how purpose-built CX AI can result in both live and virtual agent augmentation for the ultimate customer experiences.
Key areas discussed are:
– Why using AI benefits the modern contact center
– How to spot good AI versus ineffective AI
– Why Large Language Models (LLMs) can help CX
– Putting it all into practice: The Super Agent Experience
Don't miss this live one-hour event on
Wednesday, October 23rd – 11:00 am PT / 2:00 pm ET.
Register Now to attend the webinar The AI Behind Today's Virtual and Human Super Agents. |
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| SPEAKER |
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Abby Todd
Senior Product Marketing Manager
NICE |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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