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| SPEAKERS |
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Evan Siegel
Vice President Financial Services AI
eGain |
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Poya Termebaf
Manager, Solution Consulting
eGain |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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Per Gartner, 100% of GenAI virtual assistants for customers and contact center agents will fail without knowledge management (KM) by 2025.
The importance of KM has skyrocketed along with that of GenAI since the former is foundational to the success of the latter. Without a trusted knowledge foundation to feed it, along with controls and guardrails on how it is used, GenAI initiatives may very well be doomed to fail.
- How do you safely implement GenAI with a knowledge foundation?
- How do you accelerate the knowledge lifecycle and speed to value with GenAI?
- What are the lessons learned from early GenAI-knowledge deployments?
- How did a major utility improve search success 6X and turbocharged knowledge creation and curation speed by 5X with the combined power of the eGain Knowledge Hub and GenAI?
Get answers to these questions and much more at the webinar. Register now to reserve your seat!
Join us for this live one-hour event on
Wednesday, October 9th, 11 AM PT / 2 PM ET.
Register Now to attend the webinar Knowledge-Backed GenAI for Customer Service: Lessons Learned and Success Stories. |
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