For decades, the contact center has been weighed down by complexity, slow processes, and disconnected systems. Generative AI analytics and automation along with agentic AI platforms are revolutionizing today's AI CX environments.
Join our webcast to discover how omnichannel contact centers in the age of AI consistently deliver better customer experiences and how the latest AI-powered technologies can boost productivity and customer satisfaction while reducing workloads and costs. Integrated channels, powered by AI, enable agents to automate pre-call, real-time, and post-call workflows to deliver fast accurate resolutions that meet modern customer expectations.
Explore the operational efficiencies that come with AI-driven channel integration and next-gen AI CX technologies including cost reduction and enhanced analytics.
Gain insights from industry experts on the latest AI-powered omnichannel strategies, equipping your contact center with the tools and knowledge needed to stay competitive and deliver exceptional value at every customer interaction. Don't miss practical tips on AI feature benefits and best practices for delivering exceptional interactions across the customer service journey.
Register Now to attend the webinar Omnichannel Contact Centers in the Age of AI, on Wednesday, October 30, at 11 AM PT / 2 PM ET. |
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| SPEAKER |
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Toussaint Celestin
Principal Product Marketer AI Platform & Industry Solutions
Talkdesk |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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