2024 Contact Center Success Stories:
What Went Right!
The contact center industry is evolving rapidly, driven by new technologies and innovative approaches to customer service. What's truly driving this change, and how can you leverage these insights to stay ahead?

Join our panel of experts from NICE, Replicant, Nextiva and Dialpad for a straightforward webcast featuring real-world success stories from the contact center industry. Gain actionable insights to improve your own contact center operations in 2025.

On this webcast, we will discuss:

  • Transforming outdated processes with innovation.
  • Using AI to boost efficiency, satisfaction, and profitability.
  • Driving monster ROI with streamlined UCXM platforms.
  • Harnessing AI to revolutionize contact center operations for efficiency and profitability.

Learn from industry leaders who are shaping the future of customer service.

Register Now to attend the webinar 2024 Contact Center Success Stories: What Went Right!, on Wednesday, December 4, 2024, at 11 AM PT / 2 PM ET.



SPEAKERS               MODERATOR
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Sabra Richardson
Senior Product Marketing Manager
NICE
Richard Bakare
Director, Solutions Engineering
Replicant
Edwin Margulies
Chief Evangelist
Nextiva
Mike White
Manager of Sales Engineering
Dialpad
Bob Fernekees
Publisher
CRM magazine