Unlock the power of conversational customer service technologies like AI, chatbots, and real-time messaging to offer ubiquitous support across all channels—any time of day or night, even on holidays. Customers enjoy speedy and efficient service, and businesses benefit from enhanced loyalty and reduced costs.
What can a conversational approach to customer service do for your organization? Learn about the transformative impact of personalized customer interactions in sectors ranging from retail and healthcare to finance and utilities, and discover how these technologies are revolutionizing customer service delivery.
We will discuss:
- How smart self-service initiatives reshape interactions, driving convenience and better CX.
- Case studies showcasing AI-driven self-service improving efficiency and satisfaction.
Register Now to attend the webinar –
Conversational Customer Service: Convenience Everywhere, on Wednesday, December 11, 2024, at 11 AM PT / 2 PM ET. |
|
|
| SPEAKER |
 |
Estela Misso
Manager, Product Marketing
NICE |
| |
| MODERATOR |
 |
Bob Fernekees
Publisher
CRM magazine |
|