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The Digital Transformation of
Customer Experience |
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In many respects, customer experience (CX) is the primary driver of transformational digital business models in customer-centric organizations. Pain points surface throughout the customer journey, and these ultimately trigger fundamental changes in how a business operates and the value it delivers to customers.
The digital transformation of CX can help to create highly engaged customers who buy 90% more frequently, spend 60% more per purchase, and provide three times more annual value than non-engaged customers, according to a recent study. But how do you determine which areas to focus on to deliver the most impact?
Join our panel of experts who will help you navigate your never-ending quest to deliver high-quality customer experiences.
Don't miss this live event on Wednesday, May 24th, 2023 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar The Digital Transformation of Customer Experience.
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