Total Experience:
Experience Convergence
There is a fundamental shift in focus by management on their two constituencies — customers and the employees with whom they interact to help solve their problems. Total experience (TX) is the logical extension of customer experience as a strategy that emphasizes better experiences for employees, customers, and users to accelerate growth.

A poll conducted last year predicted that by 2023, employee experience will overtake customer experience, at least temporarily, as the leading "experience" focus and investment.

Join our panel of experts who will discuss the integration of customer and employee experiences into the broader and more strategic concept of total experience, which will become the new benchmark for creating competitive differentiation between brands.

Don't miss this live event on Wednesday, June 7th, 2023 - 11 AM PT / 2 PM ET.

Register Now to attend the webinar Total Experience: Experience Convergence.

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