Workforce Engagement Solutions
For a Better Contact Center Culture
Maintaining an engaged and experienced workforce is crucial for delivering excellent customer experiences. The recent shuffling of workers during the Great Resignation hit contact centers hard, and normally predictable levels of turnover became alarmingly high.

But not all contact centers were affected equally, and companies with forward-thinking employee engagement strategies did better finding high-quality candidates who remained longer in their positions.

Our panel of experts will explain how workforce engagement strategies that directly benefit agents, as well as the technologies that enable those engagements, can build a culture of customer service agents that contribute to better CX.

Don't miss this live event on Wednesday, May 31st, 2023 - 11 AM PT / 2 PM ET.

Register Now to attend the webinar Workforce Engagement Solutions For a Better Contact Center Culture.

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