How to Leverage AI
for Integrated CX Strategy

Increasingly, artificial intelligence (AI) makes it possible for brands to deliver an integrated customer experience across multiple channels with easy and effective self-service.

If your organization needs help envisioning an integrated CX strategy powered by AI technologies, join our experts on this webcast and learn how you can start your journey toward the future of customer service.

On this webcast, we will discuss:

– Top considerations for designing personalized, responsive, and seamless conversational experiences
– Best practices, examples, and metrics
 for measuring real success
– Reducing risk around AI-generated content with human-in-the-loop strategies
– Finding direct answers in your content by automatically generating SmartFAQs
– Automatically matching queries with related terms and concepts using SmartSynonyms

Don't miss this live event on Wednesday, March 1st, 2023 - 11 AM PT / 2 PM ET.

Register Now to attend the webinar How to Leverage AI for Integrated CX Strategy.

headshot image image
John Lewis, Ed.D.
Leslie Walker
Associate Director of Human Factors
Bob Fernekees
CRM magazine