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How to Leverage AI
for Integrated CX Strategy |
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Increasingly, artificial intelligence (AI) makes it possible for brands to deliver an integrated customer experience across multiple channels with easy and effective self-service.
If your organization needs help envisioning an integrated CX strategy powered by AI technologies, join our experts on this webcast and learn how you can start your journey toward the future of customer service.
On this webcast, we will discuss:
– Top considerations for designing personalized, responsive, and seamless conversational experiences
– Best practices, examples, and metrics for measuring real success
– Reducing risk around AI-generated content with human-in-the-loop strategies
– Finding direct answers in your content by automatically generating SmartFAQs
– Automatically matching queries with related terms and concepts using SmartSynonyms
Don't miss this live event on Wednesday, March 1st, 2023 - 11 AM PT / 2 PM ET.
Register Now to attend the webinar How to Leverage AI for Integrated CX Strategy.
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MODERATOR |
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John Lewis, Ed.D.
CKO
SearchBlox |
Leslie Walker
Associate Director of Human Factors
Concentrix |
Bob Fernekees
VP and Group Publisher
Information Today, Inc. |
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