It's one thing to "say" you value your employees, it's another to do it! How do you cultivate purpose for your employees?

Sometimes it's easier said than done, right? Some of us have been fortunate to work in organizations where you feel like you are family and not just co-workers. How can you begin to initiate that same culture in your contact center?

Learn some best practices and consider initiating a strategy to start making your employees feel they matter and help develop a lasting career. Just a few highlights that we'll cover:

– How to provide coaching and feedback in a meaningful way
– Ways you can engage agents to show that you care
– Inspiring and rewarding effectively
– Helping employees increase productivity

All this, which overall will improve and impact your CX and build brand advocacy and loyalty. Can't get much better!

Don't miss this live one-hour event on
Wednesday, July 20th, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar "Saying" vs "Doing" When It Comes to Valuing Your Employees.

Mechele Herres
Sr. Product Marketing Manager
Bob Fernekees
CRM magazine