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AI's prevalence in customer support is growing at an alarming rate. In fact, some predictions believe that AI will power 95% of brand interactions with customers as soon as 2025. Join Viviana Bertinetto, Chief Customer Officer of Language I/O, to learn how AI can empower your customer service team to provide world class customer support while boosting overall productivity, decreasing costs, and enabling monolingual (i.e., English-speaking only) agents to help customers in any language.
You will learn:
-- Applications of AI in each customer service channel, including chat, email, and tickets -- The importance of responsible AI and how to preserve customer's privacy -- How AI-enabled translation software can boost customer service productivity and decrease costs
Don't miss this live one-hour event on Wednesday, April 27th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar Applications of Artificial Intelligence in the Modern Support Ecosystem. |
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SPEAKER |
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Viviana Bertinetto Chief Customer Officer Language I/O |
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MODERATOR |
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Bob Fernekees Publisher CRM magazine |
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