One of the most insidious crimes targeting individuals and institutions is identity theft and fraud, and its total cost to consumers was $56 billion in 2020 alone.
Join our webcast with experts from UJET and Neustar, a TransUnion company as they discuss the range of customer authentication and identity verification technologies that help keep customers and institutions safe from fraud.
On this webcast, we will discuss these techniques and technologies:
– Instantly identify and authenticate inbound caller's pre-answer
– Quickly flagging interactions at high risk for digital fraud
– Integrating CRM lookup against common channel-specific identifiers such as ANI (voice) and email/username (mobile/web)
– Using IVA biometric authentication for Speaker ID
– Using CRM user data PIN authentications with either IVA or IVR
Sharpen your understanding of how to resolve authentication securely without creating an obstacle to great CX.
| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
Don't miss this live event on Wednesday October 26th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar Identity Verification in a Scary World. |
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| SPEAKERS |
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Renato
Migueltorena Jr.
Solutions Consultant
UJET |
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Fernando Paredes
Product Manager, Omni Channel Solutions
Neustar, a TransUnion Company |
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