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The Management of
Customer Experiences |
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The well-documented benefits of focusing on customer experience (CX) as a major driver of profits and competitive advantage have elevated customer experience management (CEM) to a strategic priority among CEOs.
Delivering superior CX throughout the customer lifestyle and managing customers' brand perceptions is an immense continuous effort spanning departments, technologies, and company culture. CX is such an essential priority that the customer experience management (CEM) market is forecasted to expand at a compound annual growth rate of 17.9 percent, to $23.8 billion, by 2028.
Join our panel of experts on this roundtable webcast and learn how your company can implement or expand its customer experience management program.
Don't miss this live event on Wednesday July 27th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar The Management of Customer Experiences.
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