Conversational AI:
The Promise of Intelligent Customer Support

The global market for conversational artificial intelligence solutions is exploding, with predictions of 19% growth per year over the next five years.

Why? Because conversational AI done right enables companies to automate highly personalized customer service resolutions at scale but at a much lower cost than the same work performed by human agents.

Join our panel of experts from Kore.ai, UJET, and Concentrix and find out why your organization should incorporate conversational AI into your plans for true digital transformation and customer experience excellence.

On the webcast, we will discuss:

– How contact centers are using AI as a strategy for improving the agent experience
– Compelling use cases for implementing AI as a customer-facing experience
– Key considerations for designing personalized, responsive, and seamless conversational experiences
– Best practices, examples, and metrics for measuring your success

Don't miss this live event on Wednesday May 25, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Conversational AI: The Promise of Intelligent Customer Support.



PRESENTERS           MODERATOR   image
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Michael Kropidlowski
VP Product Marketing
Kore.ai
Justin Robbins
Senior Director, Corporate Communications & Evangelism
UJET
Leslie Walker
Associate Director of Human Factors
Concentrix
Bob Fernekees
Publisher
CRM magazine