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The Power of Personalization
in Customer Experience |
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Personalization is a powerful tactic that supports your customer experience (CX) strategy with results that are undeniably positive.
If your organization has committed to delivering superior customer experiences as the means for differentiating your brand and creating loyal, lifetime customers, you need to incorporate personalization into the action plan.
Join our panel of experts from Zendesk, UJET, and Optimizely and learn how your organization can achieve deep personalization that drives superior customer experiences from all the customer-facing departments in your company.
On this webcast, we will discuss:
-- Delivering personalization throughout the customer journey
-- Using AI-enhanced features and tools to deliver personalization
-- Identifying key moments in the customer life cycle
-- Making personalization actionable
-- How to run personalization programs built on trust
-- Why every personalization campaign is also an experiment
Don't miss this live event on Wednesday, March 2nd, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar The Power of Personalization in Customer Experience.
| PRESENTERS |
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MODERATOR |
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John Magpantay
Director Product Marketing, CX Services
Zendesk |
Braeden Daly
Director, Product Marketing
UJET |
Jerod Greenisen
Sr. Product Marketing Manager
Optimizely |
Bob Fernekees
Publisher
CRM magazine
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