Automation is usually focused on pure cost out, and this often means the true value of automation is only judged on the direct head count savings made, vs the overall employee, customer and shareholder value it can create.
Join Maor Revah, Head of Business Development at NICE and business partner Wayne Butterfield from ISG, as they discuss the importance of a well-rounded view on Automation benefits and why NICE NEVA can be such a transformational tool in your contact centre.
Don't miss this live one-hour event on Wednesday, October 20th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar Exceeding your Contact Center KPI's with NICE's Employee Virtual Attendant (NEVA).
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