When customer service teams and the technology they use to manage orders are operating in synergy, it's a pretty powerful thing. If your staff is equipped with the right skills and set of tools, you can deliver even more value to your organization, your customers and your bottom line. Does your team have the skills it needs to leverage AI to create an exceptional customer experience? Not sure?

In this webinar, you'll have the chance to assess your customer service team's skills and discover new skills that are now needed to deliver an outstanding customer experience in the digital age -- skills such as:

-- Leveraging visibility to proactively manage customer relationships
-- Cultivating more customer engagement through online self-service tools
-- Fostering loyalty through faster order processing and minimizing errors

MODERATOR
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Bob Fernekees
Publisher
CRM magazine
Don't miss this live one-hour event on Wednesday, September 8th, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Leveraging AI in Customer Service: New Skills Your Team Needs to Deliver a Better Customer Experience.

SPEAKER
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Chaz Narwicz
Business Development Manager
Esker
 
 
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