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It's been a year since most companies had to scramble to adjust to a work-from-home reality for agents and their managers. The situation is getting better today, but agents won't be flooding back to the office any time soon.
The good news is that you can empower your front-line agents to be their best and to drive service excellence from any location. Join NICE Nexidia on this webcast and learn how to help your agents meet customers' expectations and drive customer satisfaction on every single interaction.
Learn how NICE Enlighten with smart AI-based analytics increases Customer Satisfaction and Employee Satisfaction both in real-time and post-interaction while providing clear, focused insights to deliver an immediate impact on your business.
Register Now to attend the webinar Support your Work-from-Home Agents with the Tools They Need to be Successful.
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| PRESENTERS |
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LeAnn Hopkins
Senior Business Consultant
NICE |
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Lauren Maschio
Manager, Product Marketing Team
NICE |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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