Two of the key metrics resulting from most people working from home in 2020 are the increase in call center contacts and the increase in criminal attempts to take over customer accounts. The verification and authentication of inbound customer contacts has been tolerated by consumers as a necessary trade-off to protect them from fraud while efficiently answering their inquiries.

But there is a better way to begin each customer contact in a secure manner, one that protects consumers and eases this immediate point of friction.

Join us on this roundtable webcast and learn how identity authentication tools and best practices can help your organization better protect your customers while delivering secure access to the information needed to provide robust support quickly and efficiently.

Don't miss this live event on Wednesday, March 31st, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Who's Calling? Risk, Customer Experience, and Identity Authentication.

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Audio is streamed over the Internet, so turn up your computer speakers!