With the vast number of tools, data sources, and stake-holders involved in the strategic success of Customer Experience success (CX), what roles do the C-Level executives play in envisioning all the elements that tie it together?

Clearly, it must be a team effort, but who is driving the bus? How are the priorities of customer service, marketing and sales managed? What about the CTO?

Join us on this unique webcast topic and learn how organizations balance the decision-making process between C-Level Service, Marketing, Sales, and IT leadership. How do these possible competing viewpoints reconcile basic questions that have to be addressed for the grand vision to be achieved?

Don't miss this live event on Wednesday, December 15th, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar C Level Leadership: Who Owns Customer Experience?

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Audio is streamed over the Internet, so turn up your computer speakers!