Sixty percent of U.S. households do not have a landline, just a smartphone. In a nation of 330 million people, there are 276 million smartphones. Is it time to transition to a mobile-first customer service strategy?

With smartphones, users can access all the service channels—voice, chat, apps, even video—on one device. The challenge for many organizations is to redirect their customer support efforts to leverage this undeniable device preference among the majority of consumers.

If you are grappling with how to make the transition to a mobile-first customer strategy, join our panel of experts and learn how to take full advantage of the device in everyone's hands.

Don't miss this live event on Wednesday, December 1st, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Customer Service in a Smartphone World.

Interested in Sponsoring?