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Personalization is a compelling concept that, when carried out correctly, can strengthen the bond between customer and brand. Data and technology are essential tools for weaving relevant information into customer communications.
Join our panel of experts from NICE, Verint, First Orion, and Optimizely on this roundtable webcast as they offer their best practices for accomplishing personalization at scale; driving successful personalization strategies; and delivering both quick wins and long-term value to your customers.
On this webcast, our experts will discuss:
-- Accelerating digital transformation with a data-driven approach
-- How to gain a complete view of individual engagements, including all interactions and experiences
-- Personalizing every interaction across all channels for extraordinary CX
-- Improving CX and brand reputation with call personalization
-- How different forms of personalization can help deliver transformative digital experiences
-- Personalizing interactions based on knowledge of individuals, not just a demographic
-- How experimentation with personalization can reveal even more hidden value
Don't miss this live event on Wednesday, November 17th, 11:00 AM PT / 2:00 PM ET.
Register Now to attend the webinar Personalization Done Right: Using Data and Technology to Strengthen Customer Relationships.
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