The field service market is estimated to hit $1.6 billion in 2020. Sending technicians into the field is an expensive proposition; field service reps have to be well trained, have good customer service skills, and have the technology and tools to keep them on track and on time.

Customers need to be able to schedule appointments online, at a convenient time for them, and be kept in the loop when bad weather, traffic, or other realities prevent the technician from arriving on time.

Fortunately, many solutions and best practices can systematically improve the odds that field service calls will be punctual, technicians will be well equipped with spare parts and the necessary skills, and customers will be satisfied.

Join our panel of experts on this roundtable webcast and find out how to build a world-class field service organization.

Don't miss this live event on Wednesday, May 19th, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Smart Field Service Management Strategies for 2021.

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