Artificial intelligence (AI) and machine learning technologies are already rapidly transforming the contact center due to their promise of better customer experiences at a lower cost. A recent study predicted that the market for contact center AI technology would increase from $800 million in 2019 to $2.8 billion by 2024.

Join our panel of experts from Calabrio and Verint and learn what other companies have done to transform their contact centers with AI, as well as the rewards they have reaped from their efforts.

On this event, you will learn how:

-- AI-fueled insights can increase agent performance
-- To utilize machine-learning to identify and improve your NPS
-- To unlock the power of conversational data to propel success in both self-service and assisted service
-- To convert AI from narrow projects to strategic initiatives, driving intelligence across the business

Bob Fernekees
CRM magazine
Don't miss this live one-hour event on Wednesday, February 10th, 11:00 AM PT / 2:00 PM ET.

Register Now to attend the webinar Supercharging Your Contact Center With Artificial Intelligence.
Brad Snedeker
Director, Product Marketing
Jen Snell
Vice President of Product Strategy & Marketing