WEDNESDAY, SEPTEMBER 2 - 11 AM PT / 2:00 PM ET

 
 
We are five months into the COVID-19 pandemic and even though some things have gone back to normal, the world will never return to what it used to be. Companies are reevaluating processes and finding different ways to navigate this new world. Support via digital channels has been a bright spot in this new era, and as a result, many businesses are looking to up-level their digital engagement with both existing and new technology. New messaging channels, co-browse technology, and video are three technologies that can be used to amplify your customer engagement.

Join us as we discuss the importance of meeting your customers’ demands for flexibility, grapple with what ‘hands-on’ support means in an era of social distancing, and learn how we can all edge closer to replicating in-person experiences in virtual spaces.

Register Now to attend the webinar "Improve Your Digital Engagement by AMPLIFYING Your Customer Support."
 
PRESENTER
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LaCrystal Robinson
Marketing Manager of Customer Experience Technology
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MODERATOR
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Bob Fernekees
Publisher
CRM magazine
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