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WEDNESDAY, MARCH 4 - 11 AM PT / 2 PM ET

 

In the world of customer service and support, artificial intelligence is often equated with a chatbot. But with all these new emerging technologies, the only answer doesn’t have to be a friendly chatbot answering customer questions on your website. It can also work behind the scenes to help employees deliver great experiences. Learn how these technologies can be the invisible hero, creating delightful and more humanized connections—without the customer even knowing it.

In this webinar, we explore what new technologies are out there to improve your customers’ experience and how it can improve your bottom line.

We'll highlight:

-- What are some current technology options and how to fully integrate them in your current MarTech stack
-- What customers are saying about new technology and are they ready to adopt it
-- How do we use these technologies to make our customer journey more effective
-- How technology is already upgrading contact centers to more efficient use of our employees

Register today for this discussion titled "Stop Only Relying On Chatbots To Help Improve Your CX."

SPEAKER
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Robert (Bob) Sullivan
AI Sales Lead
Bold360 by LogMeIn
MODERATOR
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Bob Fernekees
Publisher
CRM magazine
Audio is streamed over the Internet, so turn up your computer speakers!