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 WEDNESDAY, FEBRUARY 5 - 11:00 AM PT / 2:00 PM ET
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Vendors are promising the world with their chatbots or virtual assistants! But, according to recent research by Forrester, 54% of US consumers think that interactions with chatbots will negatively impact the quality of their lives. Forrester also predicts a significant chatbot backlash. In fact, a customer recently called the virtual assistant of a business he was dealing with a “virtual idiot”!
How can you make sure your chatbot does not meet the same fate? Register for this upcoming webinar with Destination CRM, featuring eGain, to learn about best practices and at-scale success stories.
Register Now to attend the webinar "Chatbots: Why They Fail, Best Practices, and At-Scale Success Stories."
Audio is streamed over the Internet, so turn up your computer speakers! |
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| SPEAKERS |
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Sam Hahn
VP Technology
eGain Corporation |
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Kurt VanDynHoven
Senior Director of Customer Success
Lands' End |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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