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 WEDNESDAY, SEPTEMBER 18 - 11 AM PT / 2 PM ET
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Social media is one of the most powerful channels for digital communication — you get a golden opportunity to engage with connected customers throughout their decision journey, and even after that. It is becoming increasingly important to have a strategic and structured approach towards Social Media Marketing for enhancing your brand outreach, driving demand, and engaging your customers across their lifecycle.
In this webinar, we will share actionable insights regarding how you can enhance your digital presence across social media, closely aligned with marketing, sales, and customer service. You will also learn best practices about how to:
 -- Publish personalized content: Create, collaborate, approve, and publish content across social media channels.
-- Listen and engage in real-time: Leverage the power of inbuilt sentiment model to interpret customer response on social posts across platforms, take real-time personalized actions, provide customer support to address grievances, and engage with customers for cross-sell and up-sell opportunities.
-- Analyse social media activities: Derive data-driven insights on real-time customer discussions based on region, post popularity and common product keywords, while visualizing the overall brand health, customer interactions and campaign results.
Register now to take your customer engagement to the next level!
Simply enter your email in the box to attend the webinar "Drive Personalized Customer Engagement in Real-time through Social Media." |
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| PRESENTER |
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Ankit Bajpai
Salesforce Consultant
Nagarro |
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| MODERATOR |
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Bob Fernekees
Publisher
CRM magazine |
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| Audio is streamed over the Internet, so turn up your computer speakers! |
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