WEDNESDAY, JULY 31 - 11 AM PT / 2 PM ET

Join us on this first-ever roundtable webcast focusing on the practical application of artificial intelligence-powered speech analytics for driving better customer experiences and a competitive advantage.

Learn from real-world use cases how AI-powered speech analytics is rapidly becoming a must-have tool for driving better customer experiences, and how organizations have successfully implemented these technologies by driving user adoption, attaining valuable insights, and avoiding common pitfalls.

Join our expert panelists from Gridspace, NICE Nexidia and CallMiner and you will learn:

-- How to create a blueprint to ensure the success of your program
-- How to uncover actionable insights from listening to the voice of your agents, your customers, and ultimately your business
-- How other organizations are using sentiment analysis to transform their operations
-- How analyzing predictive churn can boost your CSAT and customer loyalty
-- How to take speech analytics to the next level

Hear the lessons learned from other companies that have faced the same challenges your organization will confront and benefit from their real-world experiences.

Register Now to attend the webinar "AI-Powered Speech Analytics: Use Cases In the Contact Center."

Audio is streamed over the Internet, so turn up your computer speakers!
 
PRESENTERS
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Roger Lee
Director of Customer Success
Gridspace
 
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Abby Monaco
Sr. Product Marketing Manager
NICE Nexidia
 
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Richard Britt
Vice President of Artificial Intelligence
CallMiner
 
MODERATOR
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Bob Fernekees
Publisher
CRM magazine
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