WEDNESDAY, OCTOBER 23, 2019 - 11:00 AM PT / 2:00 PM ET

According to Gartner, by 2022, 70 percent of customer interactions will involve emerging technologies such as machine learning applications, chatbots, and mobile messaging, up from 15 percent in 2018.

And by 2023, customers will prefer to use speech interfaces to initiate 70 percent of self-service customer interactions, up from 40 percent today.

Tune in to our live panel of experts who will discuss the top self-service trends driving customer support in the age of connected, mobile customers with very high expectations.

We will be discussing chatbots, intelligent virtual agents, AI and machine learning, voice-based self-service, mobile service solutions, knowledge base solutions, and more.

Learn how to upgrade and coordinate your self-service efforts across channels for faster customer service and better overall customer experiences.

Register Now to attend the webinar "The State of Self-Service Customer Support in 2019."

Audio is streamed over the Internet, so turn up your computer speakers!