Customer service is more important than ever for driving loyalty and value for an organization, no matter the channel. For all the advances in artificial intelligence, machine learning, and self-service technologies, human agents still have a crucial role in customer service, and there has been renewed emphasis on engaging customers across all channels.
On this roundtable webcast, our panel of experts will look at the top customer service trends driving customer support in the age of discerning customers with very high expectations and who prefer to connect across multiple channels.
Register Now to attend the webinar "Customer Support Transformation: The Leading Trends in Customer Support and Engagement."
Audio is streamed over the Internet, so turn up your computer speakers!