WEDNESDAY, APRIL 10, 2019 - 11:00 AM PT / 2:00 PM ET

Knowledge management (KM) has been around since the 1990s, when organizations started capturing, organizing, and sharing information seriously. As customer support heads into the future with artificial intelligence, machine learning and other technologies promising fantastic outcomes, what will the future KM look like in the next decade, and what role will it play?

Join our panel of experts who will offer guidance in the brave new world of knowledge management in an era of artificial intelligence and machine learning.

Register Now to attend the webinar, "Knowledge Management – For more Intelligent Customer Support."

Audio is streamed over the Internet, so turn up your computer speakers!