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 WEDNESDAY, FEBRUARY 13 - 11 AM PT / 2 PM ET
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Find out how embracing digital transformation can drive your customer experience (CX) initiatives forward in every area of your organization and all of your customer touchpoints.
Join our panel of experts from Zendesk, Genesys, and NICE inContact on this educational webcast as they outline how your organization can be the company your customers want it to be, with every single interaction.
Learn how to:
-- Harness the transformational power of analytics on customer experience with a full range of data
-- Determine if your CX technology supports complete and reliable customer information
-- Use a CX Maturity model and assess where your company falls on the range
-- Get insights on your best bets for CX investments in 2019
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Bob Fernekees
Publisher
CRM magazine |
Register Now to attend the webinar "Customer Experience Transformation in 2019."
Audio is streamed over the Internet, so turn up your computer speakers! |
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| PRESENTERS |
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Lisa Kant
Sr. Director, Platform Product Marketing
Zendesk |
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Janet Thalacker
Sr. Principal Strategic Business Consultant
Genesys |
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Gayathri (G3) Krishnamurthy
Product Marketing Director
NICE inContact |
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