WEDNESDAY, SEPTEMBER 26, 2018 - 11:00 AM PT / 2:00 PM ET
Artificial intelligence and machine learning technologies in customer service and other customer-facing departments has attracted a lot of attention in the past year and a half. One study shows that 80 percent of companies plan to incorporate AI into their customer service departments by 2020. Whether it's AI-powered bots or AI assisting a human agent, AI's promise has predicted vast improvements in everything from first-call resolution to shorter handling times, leading, of course, to resulting improvements in service and experiences. Join us on this roundtable webinar and learn how AI can transform your customer service delivery.

Enter your email in the box to the right to attend the webinar "Transforming Customer Service with Artificial Intelligence."

Audio is streamed over the Internet, so turn up your computer speakers!