|
WEDNESDAY, NOVEMBER 15 - 11 AM PT / 2 PM ET |
![](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113505-register-now-button-ORG.png) |
With 67 percent of customers choosing self-service as their preferred channel for finding answers, you had better deliver. The good news is that providing exceptional self-service to customers is also extremely good for your company's bottom line. Join our experts from Pitney Bowes and NICE, who will discuss how to deliver self-service options to customers in a secure and personalized digital environment. We will discuss:
- The positive impact of self-service on the customer journey.
- How marketing and customer service technologies are converging into the next generation of self-service.
- How voice authentication can mitigate the security risks of self-service and increase customer containment and satisfaction at the same time.
- How to leverage e-commerce platforms and connected devices to be more in touch with customers in a highly personalized environment.
Digital self-service has evolved tremendously over the past decade, and new innovations are right around the corner. Join us on this webcast and find out what the next generation of self-service can deliver. Register now. JOIN US to view this webinar Customers Prefer Self-Service - Give Them Exceptional Experiences. Audio is streamed over the Internet, so turn up your computer speakers! ![](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113506-kindle-win-horizontal-2017-alt-ORG.png) |
|
|
PRESENTERS |
![image](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113507-david-klein-ORG.jpg) |
David Klein Director of Product Management - Digital Transformation Pitney Bowes |
![](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113508-pitney_bowes_logo_2017-ORG.png) |
|
![image](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113509-michael-kellermann-ORG.jpg) |
Michael Henry Kellermann Solution Sales Executive Real-Time Authentication & Fraud Prevention NICE |
![](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113510-nice-logo-2016-ORG.png) |
|
MODERATOR |
![image](https://dzceab466r34n.cloudfront.net/Webinars/WebinarCreativeImage/113511-bob-fernekees-ORG.jpg) |
Bob Fernekees Publisher CRM magazine |
|
|
|