Truckstop.com case study

Glance Networks

"Visual engagement" removed friction from Truckstop.com’s agent and customer interactions, resulting in shorter service calls, better user training, and happier customers.

Trent Broberg, Truckstop.com's GM and VP of Customer Success said, "we were blown away when we quickly saw a 50% reduction in Average Handle Time. We couldn’t be more pleased with the results, and our customers love it, too."