The future manufacturer: unlocking the potential of digital transformation across the value chain


Becoming future-ready. Manufacturers have made digital investments to improve supply chain operations, accelerate digital factory transformation, and optimize customer support operations.

A 2023 global survey by ServiceNow and Dynata found that manufacturers have opportunities to boost ROI and drive priority outcomes across the value chain.

Download the eBook to access insights from over 1,900 manufacturing leaders and discover how manufacturers can:

  • Secure the digital factory and enterprise with converged OT and IT security.
  • Improve supply chain resilience with streamlined supplier collaboration.
  • Deliver frictionless customer experiences from purchase to service.