The Total Economic Impact™ Of ServiceNow Customer Service Management – Infographic


To deliver effortless, end-to-end customer experience every time, all parts of your organization need to work together, across the front, middle, and back office. See how this was achieved—while increasing contact center efficiency by up to 20% and achieving a 170% ROI – by reading the commissioned Forrester Consulting Total Economic Impact™ Study on ServiceNow Customer Service Management.