Mid-Market Grid® Report for CRM by G2 | Winter 2022


Confused which CRM is the best fit for your organization? We’ve got help!

Thousands of organizations and technology buyers trust G2 Grid® scoring that ranks the top solutions in the segment based on actual user reviews. It represents the democratic voice of real software users from the CRM category, algorithmically based on data sourced from G2 users and online sources such as social networks.

Technology buyers can use the Grid® to quickly select the best products for their businesses and find peers with similar experiences.

Download this report to access:

  • 70+ Product Profiles of multiple CRM platforms with feature comparisons
  • Leaders and laggards in the category of high performing CRM products. Freshsales by Freshworks is ranked #4 in the leader’s quadrant.
  • Summarized satisfaction ratings for each of these CRM platforms by real users
  • Product profile of Freshsales (in the Leader quadrant on Mid-Market Grid® for CRM) - rated highly by G2 users and has substantial Market Presence scores.