The Future of Sales in 2025: A Gartner Trend Insight Report


Gartner predicts, “By 2025, 80% of B2B sales interactions between suppliers and buyers will occur in digital channels.”

This special Gartner report will tell you how to stay relevant in this digital revolution.

According to Gartner, this report will help organizations prepare to build adaptive sales models and systems that will:

  • Align with customers’ changing expectations, engaging the “everywhere customer” effectively
  • Improve the digital skills of sellers to enable them to sell with digital channels
  • Invest in technology to support hyperautomation objectives using AI to execute basic sales tasks, detect buying signals and predict business outcomes