Introducing Enterprise CXI
The business landscape is evolving rapidly, led by changing customer needs and expectations. The contact center is the foundation for customer-centric Business Intelligence (BI) for the modern enterprise. Making the contact center the heart of a BI platform enables the voice of the customer (VoC) to be the true engine driving BI insights across the connected enterprise. But how do you get started?
Enterprise CXI provides intelligent, analytics insights and comprehensive dashboards focused on key areas of the business.
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