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May 05, 2021

CRM Featured Articles

Demandbase Acquires InsideView and DemandMatrix

Demandbase's purchase of InsideView and DemandMatrix spurs the launch of Demandbase Data Cloud and Sales Intelligence Cloud.


Younger Generations Increasingly Self-Serve Through Non-Company Digital Channels

Investing in digital self-serve channels will improve, not hurt, contact center operations. (Featured on

Scouting Report

Workforce Optimization Solutions Help Companies Through the Pandemic and Beyond

As digital transformation became a necessity, so did new and improved WFO

CRM Across the Wire

Demodesk Adds Integrations and Features

Demodesk has enhanced its virtual meeting platform for sales people and customers.

Paytronix Integrates with Google

Paytronix links Order and Delivery with Google Search and Google Maps, allowing customers to order food directly through Google.

Forrester Updates B2B Revenue Waterfall

Forrester's B2B Revenue Waterfall has been redesigned to help companies drive pipeline and revenue growth.

MessageGears Adds FastCache and Visual Segmentation to Segment

FastCache and Visual Segmentation enhancements to MessageGears Segment make segmentation faster and allow marketers to test campaigns and respond to customers more quickly.

Sprinklr Launches Sprinklr for Higher Education

Sprinklr for Higher Education provides colleges and universities with advanced AI to transform community engagement. 

RollWorks Introduces Journey Stages

RollWorks  Journey Stages helps account-based marketing teams track accounts in their buying journeys.