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August 26, 2020
CRM Featured Articles
SugarCRM Acquires Node
Sugar's acquisition of Node brings predictive analytics to its CX platform.
Required Reading: Your Customers Need to See You on the Internet
Digital marketing is a necessity because consumers are online
CRM Across the Wire
Zendesk Introduces Explore Enterprise Real-Time Analytics
Advanced capabilities in Explore Enterprise will allow businesses to use customer service data to inform decisions across support, sales, product, and more.
Crunchbase Integrates with Salesforce
With its Salesforce integration, Crunchbase is making it possible for salespeople to sync data across platforms.
Speechmatics Partners with Prosodica on Call Analytics
Speechmatics and Prosodica partner to use any-context speech recognition to generate insights from call center speech data. (Featured on SpeechTechMag.com.)
Listrak Launches Revenue Gap Index
Listrak's Revenue Gap Index analyzes digital marketing strategy effectiveness.