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August 26, 2020

CRM Featured Articles

SugarCRM Acquires Node

Sugar's acquisition of Node brings predictive analytics to its CX platform.


Required Reading: Your Customers Need to See You on the Internet

Digital marketing is a necessity because consumers are online

CRM Across the Wire

Zendesk Introduces Explore Enterprise Real-Time Analytics

Advanced capabilities in Explore Enterprise will allow businesses to use customer service data to inform decisions across support, sales, product, and more.

Crunchbase Integrates with Salesforce

With its Salesforce integration, Crunchbase is making it possible for salespeople to sync data across platforms.

Speechmatics Partners with Prosodica on Call Analytics

Speechmatics and Prosodica partner to use any-context speech recognition to generate insights from call center speech data. (Featured on

Listrak Launches Revenue Gap Index

Listrak's Revenue Gap Index analyzes digital marketing strategy effectiveness.