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April 13, 2020

CRM Featured Articles

Marketing Automation Industry to Surge Through 2027

Grand View Research expects the global marketing automation segment to reach $8.42 billion, growing at a CAGR of 9.8 percent.


Five Ways to Show Your Customers Some Love

Companies need to meet customers where they are to keep them loyal. (Featured on


When Designing Customer Engagement Programs, Remember: Style Matters

Interfaces should be simple and intuitive, but also visually appealing

Case Studies

Greyhound Rides High with SurveyMonkey

Survey tools lead the bus carrier to better responses to customer feedback

CRM Across the Wire

Twilio Begins Using SHAKEN/STIR Protocols to Help Stop Illegal Robocalls

Twilio will be authenticating calls to give confidence that calls are not being spoofed and provide further protection against unwanted communications.

Neustar and Partner to Unify TV and Digital Attribution

Neustar and have integrated their technologies to deliver holistic measurement of TV and digital advertising attribution.

Comscore and JW Player Partner to Deliver Contextual Targeting for Video Advertising

Partnership enables advertisers and publishers to put in place brand suitability protections for video content.

Atrium Launches Jumpstart to Deliver Einstein Predictions in Tableau

Atrium combines analytics and artificial intelligence to help Tableau users benefit from Einstein predictions. 

OpenText Launches Cloud Editions (CE) 20.2

OpenText Cloud Editions (CE) focuses on enabling remote work, end-point data and threat protection, digital experiences, digital supply chains, and rapid migration to the cloud.

Creatio Partners with Tata Consultancy Services

TCS and Creatio will work together to drive customer experience across marketing, sales, and services.

HubSpot Launches CMS Hub

CMS Hub is designed to help growing businesses manage websites at scale.